Support

What is StudyIB?

StudyIB is an AI-powered learning platform designed specifically for International Baccalaureate (IB) students. It offers personalized AI tutoring, unlimited practice, and performance tracking aligned with the IB curriculum.

How do I create an account?

You can sign up using your Apple ID, Google account, or email and password.

Is StudyIB free to use?

StudyIB offers both a free and monthly subscription model. The free plan gives access to all features with limited usage. Each day, users receive a refreshed balance of tokens to continue using their personal AI tutor.There are no prewritten IB content pages—everything is dynamically generated by your own IB-trained AI tutor.

What subjects does StudyIB support?

StudyIB supports all IB Diploma Programme subjects, including HL and SL levels, as well as TOK, EE, and IA support.

Can I use StudyIB on multiple devices?

Yes. Your account is synced across mobile and web so you can switch devices anytime.

How does the AI tutor work?

Our AI tutor is trained specifically on the IB curriculum and provides real-time, personalized feedback, explanations, and assessments tailored to your level and study needs.

Is my data safe?

Yes. We store all data securely on AWS with encryption in transit and at rest. We comply with global data protection standards including GDPR and COPPA.

How can I delete my account or request my data?

You can contact us at hello@studyib.ai at any time to request account deletion or access to your data.

What if I have technical issues or need support?

Please email our support team at hello@studyib.ai and we’ll get back to you as soon as possible.

Is StudyIB affiliated with the IB Organization (IBO)?

No. StudyIB is an independent platform and is not affiliated with or endorsed by the International Baccalaureate Organization.

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Got a question, feature idea, or feedback?

We’re here to support your IB journey — reach out and we’ll get back to you shortly.

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